About Teila. Hurlock

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So far Teila. Hurlock has created 13 blog entries.

The faster way to improve CX: Roundtable session at the Gherkin

As the final part of the “A faster way to improve CX” MatsSoft event at the Gherkin in London in March, we hosted a roundtable session led by CIO.com Senior Director of Content, Doug Drinkwater. The group discuss and share their thoughts on adopting agile practices to drive customer focused business change, and the benefits [...]

May 13th, 2019|

[Podcast] Life in Low-code: MATS Community update with Dave Amps

Our all-new MATS Community has been up and running for several months now, so the time was right to hear all about it from Customer Solutions Director, Dave Amps. Dave was previously responsible for the development of Netcall’s Liberty ContactCentre. He often joins us to share news, insights and updates surrounding the platform and with [...]

May 2nd, 2019|

MatsSoft Event: Network Rail share their transformation journey

We recently held a MatsSoft event “A faster way to improve CX” in the iconic Gherkin. Doug Drinkwater, Senior Director of Content at CIO.co.uk, hosted the event and the keynote speakers were Network Rail, explaining their transformation journey and how they have taken a collaborative approach with business users to enable them to take ownership [...]

April 30th, 2019|