About Teila. Hurlock

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So far Teila. Hurlock has created 17 blog entries.

The MATS Community AppShare goes national with Going Local

Adur & Worthing Councils bring their very successful Social Prescribing Client Management App to the Community AppShare! We’re delighted to announce that Adur & Worthing Councils is our first Local Government community member to bring an independent MATS accelerator to the AppShare. Adur & Worthing Councils, in line with their Local Digital Declaration commitments, has [...]

June 7th, 2019|

[Podcast] CX Utilities Forum round-up with Natalie Foland

In episode 15 of the CX Appeal podcast, Louise Wright gets the scoop on the CX Utilities Forum in London from MATS Account Director Natalie Foland. You can listen to this episode in full here. Louise: Hi Natalie Natalie: Hello Louise Louise: It’s the first time on the podcast for you isn’t it? Thanks for [...]

May 24th, 2019|

Digital Blue Badge Solutions Day – Midlands

This one day event being hosted by The Public Sector Digital Transformation Forum will cover the different digital Blue Badge solutions used by different Local Authorities to issue permits. The Gatehouse, The Bond Company, 180-182 Fazeley St, Birmingham B5 5SE 9.30am – 10am Attendee registration & coffee 10am Event starts 4.15pm Event finishes Register here. [...]

May 21st, 2019|

[Podcast] Life in Low-code: a day in the life of a MATS Low-code Builder

Welcome to episode 5 of Life in Low-code. This podcast series shares our experiences of working with Low-code. So far we’ve had some insightful conversations with CTOs, Community Managers and client managers who have talked through how this exciting technology is helping IT and business leaders to transform their processes and customer experience from the [...]

May 21st, 2019|

The faster way to improve CX: Roundtable session at the Gherkin

As the final part of the “A faster way to improve CX” MatsSoft event at the Gherkin in London in March, we hosted a roundtable session led by CIO.com Senior Director of Content, Doug Drinkwater. The group discuss and share their thoughts on adopting agile practices to drive customer focused business change, and the benefits [...]

May 13th, 2019|

[Podcast] Life in Low-code: MATS Community update with Dave Amps

Our all-new MATS Community has been up and running for several months now, so the time was right to hear all about it from Customer Solutions Director, Dave Amps. Dave was previously responsible for the development of Netcall’s Liberty ContactCentre. He often joins us to share news, insights and updates surrounding the platform and with [...]

May 2nd, 2019|

MatsSoft Event: Network Rail share their transformation journey

We recently held a MatsSoft event “A faster way to improve CX” in the iconic Gherkin. Doug Drinkwater, Senior Director of Content at CIO.co.uk, hosted the event and the keynote speakers were Network Rail, explaining their transformation journey and how they have taken a collaborative approach with business users to enable them to take ownership [...]

April 30th, 2019|