About Laura Ritchie

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So far Laura Ritchie has created 4 blog entries.

London Market Forums – Claims Leaders Practice Groups

What challenges is the London Market’s claims arena facing and what role does technology play in helping business leaders solve them? It’s no secret that there’s an ongoing need to optimise the effectiveness of our legacy claims handling, whilst also creating systems that help us embrace the future and maximise the customer experience. But how? [...]

April 17th, 2019|

“A faster way to improve CX” business breakfast briefing at The Gherkin is a success

The Matsoft event “A faster way to improve CX” took place on the 38th floor of the iconic London landmark, with stunning views over the city’s financial district. Hosted by Doug Drinkwater, Senior Director of Content at CIO.co.uk, it featured talks from Netcall CTO, Richard Farrell, and a fascinating insight into the transformation journey undertaken [...]

April 1st, 2019|

MatsSoft surfs the Forrester Waves

MATS is now one of only two platforms listed in two of Forrester’s low-code reports Forrester Wave™ reports are coveted guides for tech buyers everywhere. Created with the participation of analysts, research associates, vendor response teams and customer references, every technology company wants to be featured in their hallowed pages. That’s why we’re so excited [...]

March 29th, 2019|

Introducing the “Life in Low-code” series

Welcome to our Life in Low-code podcast series, where we explain what Low-code is and how it is impacting on digital transformation. In this series of podcasts, we get into the nitty-gritty of daily life “in” Low-code. It is actually very exciting – from improving customer experience for high street brands to weaving together the [...]

March 29th, 2019|