A faster way to improve CX

Watch the keynote presentations from our breakfast briefing at The Gherkin

Keynote presentations

We recently collaborated with CIO.co.uk to host a breakfast briefing on the topic of CX innovation and improvement. We were joined by Doug Drinkwater from CIO, Network Rail’s Anand Patel and Philippa Callcut, as well as Netcall’s Richard Farrell. Watch their presentations to hear what they had to say about business change and the tech that’s helping organisations to transform customer experience, fast.


Full steam ahead: Network Rail’s journey to accelerate change

Anand Patel and Philippa Callcut discuss the benefits of bringing IT and line of business together to drive change, with real-life examples of how Low-code is enabling this for Network Rail.


Maintain or innovate? Tech trends shaping CIO priorities

Richard Farrell from Netcall shares his views on the tech trends that are resulting in faster, more streamlined customer experiences.


A round-up from CIO.co.uk

CIO’s Senior Content Director Doug Drinkwater shares his key takeaways from the briefing. We also hear from some of the attendees on what learnings they’ll take back to the office with them.

Useful links to learn more about Low-code

Meet the speakers
Learn more about each presenter – Doug Drinkwater, CIO.co.uk, Richard Farrell, Netcall, Anand Patel and Phillipa Callcut, Network Rail.

MatsSoft surfs the Forrester Waves
The Forrester Wave™: Low-Code Development Platforms For AD&D Professionals, Q1 2019”. Netcall’s MatsSoft is cited as a Contender in Low-Code Development Platforms For AD&D Professionals, Q1 2019 evaluation. See how Netcall’s MatsSoft platform stacks up.

Discover MATS
Discover the power of the MATS Low-code platform with brochures, videos and more.

On the podcast
Listen to our ‘Life in Low-code’ podcast to hear directly from the MATS team on how we’re helping organisations to improve processes and transform customer experience – fast.

What our customers say about us
See how our customers use MATS to achieve their transformation goals.