MATS brings business processes to life by connecting workflow, service levels, multi-channel communications and performance monitoring.

MATS enables business teams to collaboratively design, deploy, measure and improve process solutions. FAST!

Unleash the creativity of your people to drive continuous improvement.

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Key capabilities

From defining the process and UI, through to defining workflow rules and reporting,
 MATS provides a next generation Business Process Management (iBPM) platform to create and continuously improve customer-centric, agile business solutions.

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Collaboration

Built in social collaboration facilitates collaborative process capture, review and approval. Use the same collaboration capabilities to discuss and improve page designs, forms and dashboards.

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Workflow

Design business process solutions using simple BPMN 2.0 drag and drop web-based editor.

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User Interface and Forms

Rapid drag and drop assembly of user interface pages and forms using pre-built widgets and form elements. Seamlessly connect forms to data and integrate to enterprise data sources.

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Rules & Service Levels

Easily design rules based on events and service levels that direct work to the required resource.

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Multichannel communications

Connect process solutions with customers, business partners and the outside world. Configure inbound and outbound Email, SMS, Twitter and Web communications.

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Performance monitoring

Easily design real time dashboards and reports, including business process activity monitoring (“BAM”), KPIs and reports from connected data sources.

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Cloud or On-Premise deployment

Flexible deployment options.  MATS is available as a hosted service, public or private cloud or on-premise installation. You can be up and running in days with a fault tolerant, enterprise strength deployment that can scale from small departmental solutions to business wide, customer facing solutions.

Other key features

  • Social media
    Integrate and process data from social media channels
  • Responsive design

    Responsive design, so works well across smart phones, tablets and desktops
  • Document upload

    Document upload and storage (with auto virus checks and encryption)
  • Localisation
    Multi-lingual and local time zone support
  • Management information

    Drag and drop report builder
  • Easy integration

    Comprehensive API stack for easy integration with other systems

Please contact us to discuss how MATS® can deliver benefits to your business.