ITV

Innovation Lab

ITV Strives for Operational Excellence with MATS Low-code

Case Study
Thomas Cook

Customer relations

800 Thomas Cook reps across 90 destinations use MATS to dramatically shorten complaints resolution process and improve CX.

Case Study
Universal Payment Gateway

Transforming customer on‑boarding

Speed, self-service and 24×7 access has dramatically improved customer experience

Case Study
Accord Mortgages

Application processing

Accord Mortgages automates application processing, speeding mortgage approvals, boosting sales and saving over $150k per year.

Case Study
Nationwide

Improving customer experience

The Low-code approach that helps Nationwide stay No1 for customer satisfaction.

Case Study
Rollback Malaria Logo

Drug supply management

A simple yet elegant SMS-based process helps Roll Back Malaria to get drugs to where they’re needed most – saving thousands of lives.

Case Study
Top 3 Bank

Managing a branch sell-off

In just 6 weeks, this UK bank configured a system to manage the sell-off of 300 branches and 1.8m customer accounts, to meet EU regulations.

Case Study
CocaCola Logo

Quality, safety, maintenance and sustainability audits are conducted using tablets as auditors and engineers walk the production line.

Fedex Logo

FedEx EMEA’s logistics system integrates with MATS to deliver shipment and delivery SMS notifications to customers.

Intel Logo

Engineers at Intel’s largest European factory receive automated machine maintenance alerts via MATS M2M integration.

HM Government Logo

Several UK government departments are using MATS to rapidly prototype and then deploy ebusiness solutions.

Working with Vodafone we’ve helped RBS accelerate the business account opening process, improving CX and efficiency.

Working with Vodafone we’ve helped Barclaycard speed up merchant on-boarding and increase sales conversions.

Vodafone have streamlined internal sales and revenue recognition processes as well as implementing multiple process tracker solutions for their clients.

Adur & Worthing

Adur & Worthing council is working with Methods Digital and MATS to drive their digital transformation program, with award winning results.